Terms & Conditions
By accessing our website, placing an order, or purchasing any footwear products—including slippers, high heels, and sneakers—from our store, you agree to be bound by these Terms & Conditions. Please read these terms carefully before using our services or completing a purchase. We reserve the right to update, modify, or revise these terms at any time without prior individual notice, and updated terms will be posted prominently on our website for public access. Your continued use of the website after changes are posted constitutes your full acceptance of the revised terms.
All products listed on our website are subject to inventory availability, especially for limited-edition or popular-sized footwear styles. We reserve the right to discontinue products, limit purchase quantities per customer, or cancel orders at our sole discretion, particularly in cases of out-of-stock items, accidental pricing errors, inaccurate product descriptions, or suspected fraudulent order activity. If we cancel your order for any eligible reason, we will notify you immediately via email and process a full refund to your original payment method within 3-5 business days. You agree to provide accurate, complete, and up-to-date personal and shipping information when placing an order; we are not responsible for delivery delays, failed deliveries, or misplacements caused by incorrect or incomplete information provided by you.
You are responsible for paying all applicable charges related to your order, including the product price, standard shipping fees, and any international customs duties or import taxes. Full payment is required at the time of order placement, and we accept all major credit cards, debit cards, and secure digital payment methods clearly displayed on our checkout page. Returns and exchanges are only permitted in strict accordance with our Return & Exchange Policy; we do not accept returns or exchanges for used, damaged, altered, or incomplete footwear products. You agree to use our website and products in full compliance with all applicable local and international laws, and you will not engage in any activity that may harm, disrupt, or impair our website, systems, or customer services. We reserve the right to refuse service to any customer for violating these terms.